Full-time

Debt Collector, Lusaka

Posted by GardaWorld • Zambia, Zambia, Zambia

📍 Zambia, Zambia 🕒 February 26, 2026

About the Role

Position/Employment type:

Debt Collector

Organization/Reporting line:

Head of Finance, Credit Control

Place of work/Travel:

Lusaka, Zambia

Contact and Cooperation:

Internally: Main cooperation with Head, Credit Control, Customer Service, Operations, Receipting Accountant and Technical departments.

Externally: Customers, External debt collectors

Job Summary:

The debt collector is tasked with following up debts of terminated accounts, in addition to the old invoices that remain outstanding

Key Responsibilities:

  • Collection of outstanding debts of terminated accounts within a reasonable time frame, before legal action is taken

  • Reconcile customer accounts to ensure and physically meet the clients for settlement

  • Act as a liaison between customers and the company with regards to negotiation of the debt recovery

  • Res...
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