Dealer Support Coordinator

Position Summary

The Dealer Support Coordinator provides inside support to dealers and internal teams through the intake & completion of sales inquiries, dealer quotes, orders, shipping arrangements, and distribution of marketing or P.O.S. material updates. This role requires strong organization, responsiveness, and attention to detail in a fast-paced environment.

Key Responsibilities

• Serves as the primary inside support contact for dealers, quickly responding to inquiries by phone and email.
• Maintains regular dealer contact to ensure awareness of pending orders, upcoming shipments and marketing initiatives and available P.O.S. materials.
• Works with vendor & team to identify any portal maintenance issues and/or potential enhancements.
• Coordinates shipping arrangements, working across departments to support accurate and timely information flow, including pick tickets, packing slips, and related documentation.