Full-time

DC Engineer

Posted by Hexaware Technologies • Saltillo, Coahuila de Zaragoza, Mexico

📍 Saltillo, Coahuila de Zaragoza 🕒 March 01, 2026

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About the Role

 
  Description 

  Incident Management Responsibilities 
  Excellent Communication Skill 
 
 Participate in core business hours triaging for on-call incidents (including major and minor)
 Lead NOC team on major incident issues through E2E process
 Lead, guide, and control troubleshooting activities across multiple cross-functioning teams
 Identify critical resources for resolution paths and managing information flow
 Perform data analysis to identify areas for improvement
 Review operational metrics and drive team performance
 Contribute to monthly and quarterly reporting ensuring transparency with various stakeholders
 Continuously improve Incident processes to drive team towards SLO goals and repeatable experiences
 Identifying recurring outages/events through trends analysis, operation and reported incidents
 Facilitate external communicatio...
                

Job Details

Location Saltillo, Coahuila de Zaragoza
Job Type Full-time
Category Computer Occupations
Posted March 01, 2026
Deadline April 10, 2026

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