Full-time

Data Support Analyst

Posted by Ntt Data • xico, veracruz, Mexico

📍 xico, veracruz 🕒 June 03, 2026

About the Role

**Req ID**: ******
We are currently seeking a Data Support Analyst to join our team in Mexico City, México (MX-MEX), Mexico (MX).
**Job Summary**:
We are seeking a proactive and organized Data Support Analyst to join our team.
This role is essential for managing incoming Jira support tickets related to data requests and incidents, prioritizing these requests relative to ongoing projects, and ensuring timely resolution by either addressing the issues directly or assigning them to the appropriate team members.
**Responsibilities**:
- ** Ticket Management**: Monitor incoming Jira tickets, prioritize them according to urgency and team resources, and coordinate with the team to ensure timely resolution.
- ** Issue Resolution**: Address low-complexity data issues directly or coordinate with technical resources to resolve more complex requests.
- ** Priority Coordination**: Work with team members and stakeholders to identify and manage work priorities, assis...

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