About the Role
Story Behind the Need
The Global AI & ML team is part of the Customers Insight & Analytics division. They are responsible for delivering AI and ML solutions across the Bank. The Data Scientist will be an integral part of maintaining the performance of the Chatbot. Candidate Value Proposition
The successful candidate will have the opportunity to work within Scotiabank. We are technology partners who help the business transform how our employees around the world work. You will get to work with and learn from diverse industry leaders who have hailed from top technology. Typical Day in Role
Review customers conversations to validate chatbot’s performance and relevant trends Suggest and apply changes to conversational flows Triage and fix issues discovered through front‑end and back‑end testing Manage content in the content management system Ensure technical feasibility of suggested content changes and conversational flow designs Keep content documentation up‑to‑d...
The Global AI & ML team is part of the Customers Insight & Analytics division. They are responsible for delivering AI and ML solutions across the Bank. The Data Scientist will be an integral part of maintaining the performance of the Chatbot. Candidate Value Proposition
The successful candidate will have the opportunity to work within Scotiabank. We are technology partners who help the business transform how our employees around the world work. You will get to work with and learn from diverse industry leaders who have hailed from top technology. Typical Day in Role
Review customers conversations to validate chatbot’s performance and relevant trends Suggest and apply changes to conversational flows Triage and fix issues discovered through front‑end and back‑end testing Manage content in the content management system Ensure technical feasibility of suggested content changes and conversational flow designs Keep content documentation up‑to‑d...
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