Data Processing Operator Class I

FUNCTION & DUTIES

Under the guidance of the Coordinator of the Information Technology department, the principal function of the operator is to assist users and resolve hardware- or software-related problems as well as installing and configuring computer equipment and software according to standard procedures. Some other duties of the operator include but are not limited to:

• Ensure the compatibility of computers, computer parts and peripheral equipment.
• Clean, maintain and carry out minor repairs on the equipment.
• Use utility software, among others, to locate and resolve problems.
• Make backup copies, copy, compress or destroy files on various media and transfer data from one workstation or location to another.
• Perform tasks on networks according to the instructions provided.
• Provide users with technical assistance, including pertinent information.
• Make service calls to repair equipment and software...