Full time

Data Center Customer Operations Engineer II

Posted by Equinix • Hong Kong, New Territories, Hong Kong

📍 Hong Kong, New Territories 🕒 February 25, 2026

About the Role

Who are we?

Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

Joining our operations team means being at the center of everything – maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Job Summary:

Acquires job skills to resolve routine tasks requiring limited judgement. Focus is on routine tasks, using limited judgement of standard operating procedures. Supports the overall team. 24/7 Shift rotation is required.


Responsibilities

Queue Management / Reporting

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