About the Role
Job title: Data Analyst
Location: India
About noon
We’re building an ecosystem of digital products and services that power everyday life across the Middle East—fast, scalable, and deeply customer-centric. Our mission is to deliver to every door every day. We want to redefine what technology can do in this region, and we’re looking for a Data Analyst who can help us move even faster.
noon’s mission: Every door, every day.
What you'll do:
Team noon has some of the fastest, smartest, and hardest-working people we've encountered. With a young, aggressive, and talented team, we're driving major missions forward.
The Data Analyst will analyze support data to identify trends, root causes, and performance gaps across channels. The role focuses on building dashboards, tracking KPIs like CSAT, AHT, and resolution time, and translating insights into actionable recommendations to improve customer experience and operational efficiency.
Responsibilities:
- Solve complex bu...
Location: India
About noon
We’re building an ecosystem of digital products and services that power everyday life across the Middle East—fast, scalable, and deeply customer-centric. Our mission is to deliver to every door every day. We want to redefine what technology can do in this region, and we’re looking for a Data Analyst who can help us move even faster.
noon’s mission: Every door, every day.
What you'll do:
Team noon has some of the fastest, smartest, and hardest-working people we've encountered. With a young, aggressive, and talented team, we're driving major missions forward.
The Data Analyst will analyze support data to identify trends, root causes, and performance gaps across channels. The role focuses on building dashboards, tracking KPIs like CSAT, AHT, and resolution time, and translating insights into actionable recommendations to improve customer experience and operational efficiency.
Responsibilities:
- Solve complex bu...
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