Cybersecurity Support Engineer

Location: Malaysia (Kuala Lumpur)

Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Cybersecurity Support Engineer to contribute to the success of our rapidly growing business.

As a Cybersecurity Support Engineer, you will:

• Support Fortinet's customers globally and may travel within APAC region to meet up customer when necessary.
• Understand customer network/security implementation and requirement technically.
• Perform technical issue analysis, troubleshooting and consultation for customer.
• Provide effective communication with customers and colleagues.
• Manage customer expectation correctly.
• Provide technical solution recommendation or workaround for any F...