Full-time

Cybersecurity Customer Success Architect

Posted by ShadowHQ • Toronto, Montreal (Administrative Region), Vancouver, Calgary, Ottawa, Edmonton, Montreal, Mississauga, Quebec, Ontario, Quebec, Metro Vancouver Regional District, Alberta, Ontario, Division No. 11, Montreal (administrative region), Peel Region, Capitale-Nationale, Canada

📍 Toronto, Montreal (Administrative Region), Vancouver, Calgary, Ottawa, Edmonton, Montreal, Mississauga, Quebec, Ontario, Quebec, Metro Vancouver Regional District, Alberta, Ontario, Division No. 11, Montreal (administrative region), Peel Region, Capitale-Nationale 🕒 February 26, 2026

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About the Role

                    A cyber crisis management platform is seeking a Customer Success Manager to drive customer onboarding, product adoption, and success during real cyber incidents. The ideal candidate will work closely with CISOs and IT leaders, ensuring customers maximize the value of the platform. Responsibilities include maintaining customer relationships, addressing risks, and helping build the customer success function. This role requires a proactive mindset and experience in B2B SaaS and cybersecurity. Join to help organizations stay operational during crises.
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Job Details

Location Toronto, Montreal (Administrative Region), Vancouver, Calgary, Ottawa, Edmonton, Montreal, Mississauga, Quebec, Ontario, Quebec, Metro Vancouver Regional District, Alberta, Ontario, Division No. 11, Montreal (administrative region), Peel Region, Capitale-Nationale
Job Type Full-time
Category Management & Operations
Posted February 26, 2026
Deadline April 07, 2026

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