Full-time
CX Training & Onboarding Lead — Operations Excellence
Posted by Celanese • Mexico, ciudad de méxico, Mexico
About the Role
Celanese is seeking a Regional L&D Specialist (CX) in Mexico City to design, lead, and improve training and development programs within Customer Experience. The ideal candidate will have expertise in SAP, Excel, and SharePoint, along with project management and stakeholder management skills. Responsibilities include leading onboarding processes, conducting learning needs analysis, and managing training-related documentation to ensure compliance and quality. A proactive and innovative approach is required for this role.
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