Full-time
CX Senior Supervisor: Lead Data-Driven Customer Experience
Posted by OpenTable • WorkFromHome, Ciudad de México, Mexico
About the Role
A premier restaurant technology company in Mexico City is seeking a Customer Experience Senior Supervisor to lead strategic initiatives aimed at enhancing customer experiences. This role involves building a high-performing team, analyzing customer data, and driving process improvements. The ideal candidate will possess strong leadership and analytical skills, and a background in Quality Assurance. This hybrid position offers extensive benefits, including focus on mental health and development opportunities.
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