Full-time
CX & Partnerships Lead – Data‑Driven Ops
Posted by Didi • bogotá, bogotá, distrito capital, Colombia
About the Role
DiDi is seeking a CX Relationship Coordinator in Bogotá responsible for managing BPO partnerships and driving operational excellence. You will ensure effective communication and promote DiDi's culture across all interactions while tracking Customer Experience KPIs.
This role requires a Bachelor’s degree, fluency in English, and relevant experience in customer experience operations while emphasizing data-driven decision-making and continuous improvement.
#J-18808-LjbffrReady to Apply?
Submit your application today and take the next step in your career journey with Didi.
Apply Now