Full-time
CX & Partnerships Coordinator
Posted by DiDi Global • bogotá, bogotá, distrito capital, Colombia
About the Role
DiDi Global in Bogotá is seeking a CX Relationship Coordinator responsible for enhancing user experience and operational efficiency. You will liaise with BPO partners, track key performance indicators, and collaborate across teams to drive improvements.
The ideal candidate has a Bachelor's degree, advanced English skills, and experience in customer experience operations. This role emphasizes effective communication and the ability to generate data-driven insights.
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