Full-time
CX Operations Lead — Parchment Integration & Data
Posted by Instructure • Remote, estado de méxico, Mexico
About the Role
Instructure is looking for a Customer Experience Operations Analyst to lead operational alignment for Parchment. This role bridges high-level strategy and execution, requiring 3-5 years of experience in Sales Operations or similar. Key responsibilities include maintaining data integrity in Salesforce, solving operational blockers, and designing workflows. Candidates should be analytical and have strong communication skills. Benefits include competitive compensation, a flexible work culture, and generous time off.
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