Customs Brokerage Logging Agent / Reception

Ensure the proper and timely logging of incoming clearance documentation, while providing an exceptional customer service within the Customs Brokerage department. Field all methods of document turn over (fax, email, ftp) and log with timeliness and accuracy.

Major Responsibilities:

- Answering phone calls and managing transfers to appropriate departments.

- Greeting office visitors and getting them signed in according to Expeditors protocols

- Deliver Exceptional customer service

- Ensure accurate and timely data entry into our operating system

- Receive shipment notifications

- Review documents and prioritize

- Ensure customer profiles are updated and current for assigned accounts

- Support operations where needed

- Meets company standards of 52 hours training per year

- Excellent verbal and written communication

- Experience with word processing, spreadsheet...