Customs Assistant: Drive Compliance & Process Excellence

If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.

• Check the daily workbench and workload allocation and ensure all jobs are actioned based on priority and within allowed KPI.
• Follow the SOP with the steps on how the process of vetting and compiling and/or Customs Administration. Check special instruction to specific customers.
• Report irregularities as per SOP.
• Send email communication to responsible party for any missing documents for Customs clearance. Perform proper escalation when necessary.
• Attend to customer Pre-lodge/customs activities and queries.
• Sending jobs into pre-lodge/customs.
• Active participation in project for process improvements
• Individual Performance to meet/exceed expectations as defined in the SLA
• Work under the direction of Team Leader/s