About the Role
Accountabilities/Responsibilities:
+ Manage cases and orders queue.
+ Handle user and account management–related cases
+ Fulfill account manager renewals for Data Services products
+ Manage business unit established sla’s.
Key Skills Required:
+ Strong communication and customer‑service skills
+ Ability to manage cases or tasks with accuracy and attention to detail
+ Familiarity with CRM or support systems (e.g., Salesforce, Zendesk)
+ Good time‑management and organizational skills
+ Basic data entry and reporting abilities
+ Problem‑solving and decision‑making skills
+ Ability to work collaboratively across teams
+ Adaptability in a fast‑paced environment
+ Process‑oriented mindset and ability to follow established workflows
+ Comfort using productivity tools (Excel, Outlook, Teams)
+ Ability to prioritize tasks and m...
+ Manage cases and orders queue.
+ Handle user and account management–related cases
+ Fulfill account manager renewals for Data Services products
+ Manage business unit established sla’s.
Key Skills Required:
+ Strong communication and customer‑service skills
+ Ability to manage cases or tasks with accuracy and attention to detail
+ Familiarity with CRM or support systems (e.g., Salesforce, Zendesk)
+ Good time‑management and organizational skills
+ Basic data entry and reporting abilities
+ Problem‑solving and decision‑making skills
+ Ability to work collaboratively across teams
+ Adaptability in a fast‑paced environment
+ Process‑oriented mindset and ability to follow established workflows
+ Comfort using productivity tools (Excel, Outlook, Teams)
+ Ability to prioritize tasks and m...
Ready to Apply?
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