About the Role
Job Summary
Trainer
Responsibilities
- Onboard and train Supplier’s agents
- Accountable for the hiring/onboarding success of new agents, along with ongoing training needs that arise from performance improvement plans or new policy/process changes.
- Hold calibrations and meetings with the Bolt training team.
- Ensure compliance with all relevant policies, procedures, and regulations, including those related to Bolt’s customer privacy and data security.
- Responsible for preparing weekly and monthly training reports
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