Customer Support Specialist

Overview

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Job Title and Location

Customer Support Specialist – Singapore

Department: Customer Support

Location: Singapore (remote within Singapore, flex, or in-office options available).

What’s the role?

As a Customer Support Specialist, you’ll be at the heart of helping businesses grow better. You’ll handle inbound customer inquiries across all product lines and channels—guiding them, solving challenges, and helping them get the most out of HubSpot’s tools. This is a human-centered, consultative role that empowers customers to achieve their business goals. You’ll learn, grow, and have an impact every day.

Responsibilities

• Communicate with customers via live chat, phone, and email to resolve issues with empathy and efficiency; a...