Customer Support Specialist

Overview

Join to apply for the Customer Support Specialist role at Razer Inc.

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work , offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric experience that will put you in an accelerated growth, both personally and professionally.

Responsibilities

• Technical Issue Resolution
  • Provide first-line support and timely technical assistance for issues related to payment processing systems, including transaction failures, connectivity issues, API integrations, onboarding, and more via phone, email, chat, and ticketing system.
  • Troubleshoot and resolve basic technical issues, such as transaction failures and API problems, using available tools ...