Full-time

Customer Support Specialist

Posted by Devexperts • Porto, Porto District, Portugal

📍 Porto, Porto District 🕒 March 01, 2026

About the Role

Company Description

dxFeed delivers financial markets information and services to banks, brokers, investment companies, trading platforms, and other professional and retail market participants. dxFeed is a subsidiary of Devexperts – a company that develops software for stock exchanges, brokers, and investment companies.

dxFeed’s distributed team has significant experience in advanced market data compression, storage, retrieval, and transmission. 

Job Description

dxFeed B2C Support:

The project requires a Customer Support Specialist fluent in English and experienced in Support or Quality Assurance in FinTech. This team maintains an ecosystem of services that provides retail customers with a fail-safe market data stream. Our end-to-end solution allows accessing market data on a subscription basis in a variety of charting applications. 

Responsibilities:

  • Handling customer technical support cas...
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