Customer Support Specialist
Posted by Sandblastkit • Philippines, Philippines, Philippines
About the Role
Customer Service Representative (Ecommerce)
Part-Time – $500/month
We are hiring a serious Customer Service operator for a fast-growing e-commerce brand.
This is not entry-level script support.
We need someone who can think, solve, and take ownership.
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Compensation
* $500/month (part-time)
* Performance-based bonus potential
* Growth opportunity inside scaling brand
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Key Responsibilities
* Handle email & ticket support
* Resolve shipping, order, and product issues
* Turn complaints into positive outcomes
* Identify upsell / retention opportunities
* Maintain fast response times
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KPIs (You Will Be Measured On)
* Response time
* Resolution time
* Customer satisfaction
* Refund reduction
* Upsell / save rate
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Who You Are
* Strong written English
* Calm under pressure
* Detail-oriented
...Ready to Apply?
Submit your application today and take the next step in your career journey with Sandblastkit.
Apply Now