Customer Support Specialist

Customer Support Specialist (eCommerce | American Accent)

Role Snapshot

• Company: Lyfe Hardware LLC
• Location: Remote
• Work Hours: 9 AM – 5 PM EST (mandatory)
• Experience: 2–5 years
• Work Type: Full-time
• Industry: E-commerce / Home Improvement
• Compensation: Competitive, based on experience

About Lyfe Hardware
Lyfe Hardware is a fast-growing US-based ecommerce brand in the luxury home improvement space, serving residential and commercial customers. We sell across Shopify, Amazon, and other marketplaces, with a strong focus on product quality, operational efficiency, and customer experience.

Role Overview

This role is responsible for frontline customer support and backend ecommerce coordination. You will interact directly with customers and distributors, resolve issues, manage orders, and support internal teams to ensure a smooth end-to-end customer experience.

This is a hands-on ...