Customer Support Specialist

Company Description

Sektra AI is the relationship intelligence platform for modern B2B teams. We connect to your team's Gmail and act as an AI secretary that keeps everyone aligned on every important client relationship automatically. Sektra surfaces unanswered questions, identifies relationships going cold, tracks pending commitments, and delivers a daily digest of exactly what needs your team's attention before things slip through the cracks. Think of Sektra as Cursor but for client facing teams. Just as Cursor gives engineers AI superpowers in their existing workflow, Sektra gives client facing professionals AI superpowers in their existing inbox. No new tools to learn, no CRM to maintain, no behaviour change required. Just your team's Gmail, finally working intelligently for you.

Role Description

The Customer Support Specialist is a full-time, remote role responsible for providing responsive, empathetic, and knowledgeable support t...