Customer Support Specialist

Company Description
TP is a global digital business services company, known for its global scale and local presence. We support our communities, clients, and the environment by delivering advanced, digitally-powered business services. This approach helps the world's best brands streamline their business in meaningful and sustainable ways.
Role Description
This is a full-time on-site role for a Customer Support Specialist - Mandarin or Cantonese, located in Georgetown, Penang. The Customer Support Specialist will be responsible for providing customer support, ensuring customer satisfaction, and offering technical support. Day-to-day tasks include handling customer inquiries, resolving issues, and providing analytical assistance to improve the support process.
Qualifications
Proficiency in Customer Support and ensuring Customer Satisfaction
Strong Interpersonal Skills
Technical Support experience
Analytical Skills to improve support processes
Excellent written ...