Customer Support Specialist

Company Description
GloryTech is a group of companies actively developing in several areas of digital technology. We develop exciting international projects across various fields: iGaming, FinTech, AdTech, and Affiliate Marketing. We operate in over 15 countries worldwide, from Asia to Latin America, and are represented in both B2C and B2B markets. You can easily find a place on our team and choose the area where you can excel.
We tackle ambitious challenges and are constantly learning new things. Grow with us—become part of the team today.
Role Description
Communication with players from Malaysia via online chat and instant messengers;
Helping users with basic questions related to gameplay, account access, and bonuses;
Escalating technical issues or complex requests to the appropriate departments;
Providing friendly, timely and clear responses in Malay and English;
Maintaining a high level of customer satisfaction and adhering to communication standards;
Col...