Full-time

Customer Support Specialist

Posted by AMETEK • George Town, Penang, Malaysia

📍 George Town, Penang 🕒 March 01, 2026

Apply for this Job Similar Jobs

About the Role

A Customer Service Representative is responsible to support customers and sales managers in the Customer Order & Delivery activities, deal with and track up customer’s complaint & special requirement, After-Sales Support, Report daily backlog & booking status and any other support needs and related matter.

What you will do:

3rd party Sales -Asia (Non-China) and Europe – Weight 50%
Customer Order & Delivery

New customer setup in NAV and customer AVL-related forms, and applications.

Receive 3P customer PO, create SO, follow up orders/contracts, make sure of order & delivery executing to be timely and correct.

Track outgoing shipments (tracking#, status to the customer, etc)

After-Sales Support

Deal with and track up customer’s complaint & special requirement, including but not limited to RMA, create Reshipment SO and etc.

Monitor credit for all accounts.

Report daily ...

Job Details

Location George Town, Penang
Job Type Full-time
Category Information and Record Clerks
Posted March 01, 2026
Deadline April 10, 2026

Ready to Apply?

Submit your application today and take the next step in your career journey with AMETEK.

Apply Now