Full-time
Customer Support Specialist - Email & Chat
Posted by Helpware Inc. • cebu city, central visayas, Philippines
About the Role
Helpware Inc. seeks experienced Customer Support Representatives in Cebu City, Philippines. The role involves providing frontline support via email and chat, answering inquiries, and ensuring customer satisfaction. Ideal candidates should possess strong written communication skills and a proactive approach to problem-solving.
Responsibilities include documenting interactions and adapting rapidly to changes in procedures. The position offers a flexible schedule, making it suitable for those who thrive in fast-paced environments.
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