Customer Support Specialist - Domestic web chat process non voice

Greetings from Teleperformance Process: Web chat into Telecom process Role: Customer Support Shift: 7AM-12AM (Rotational Shift) Location: Ambit IT Park, Ambattur Chennai Qualification: Any Degree (UG & PG both can apply) Experience: Min 1 yr in any BPO (Mandatory) Salary: 21k Gross and 17k Take Home Note: Looking for immediate joiners Interested candidates can call Jagadeesan HR - / 10Am to 8PM or drop your resume to Roles and Responsibilities Handle customer queries via email, chat, and web chat platforms. Provide timely and effective solutions to customers' issues. Maintain accurate records of all interactions with customers using CRM software. Hindi Chat support. Desired Candidate Profile 1-2 years of experience in non-voice processes such as email support or chat processing. Good communication skills in English (Oral & written) Should have skill to read and write Hindi Should have basic knowledge about telecom process. Should have typing skill. Should have knowledge to draft ma...