About the Role
Job description
Customer Service Activities
- Clarify and take Loan Set bookings.
- Enter consignment set cases and replenish consignment sets.
- Invoice loan set and consignment operations including problem solving.
- Carry out customer order entry and maintenance
- Liase with couriers regarding tracking and other aspects of carrier distribution services.
- Facilitate repair and repair loaner system.
- Review and process credits
- Process internal orders as required.
- Monitor and action daily and weekly reports regarding matters including backorder lists, replenishment lists and status reports.
- Ensure all monthly responsibilities are completed during the month.
- Ensure correct authorization is obtained wit...
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