Customer Support Specialist

Location: Remote (LATAM only) Contract: Full-time (40h/week) Compensation: USD $12,000 – $14,000 gross per year (depending on experience) Languages: Fluent English required, with familiarity in French Seniority: 3 years in B2B SaaS Customer Support Start Date: ASAP We’re hiring a Customer Support Specialist with strong technical capabilities to help us deliver high-quality, reliable support at scale. At FullEnrich, support is central to the product experience. Our customers rely on our data for revenue-generating workflows. That means our responses must be accurate, structured, and genuinely helpful, not just fast. About FullEnrich FullEnrich helps businesses find accurate emails and phone numbers to reach the right people. Unlike most enrichment tools that rely on a single source, FullEnrich aggregates 20 data providers into a waterfall system that automatically tests multiple sources to return the best available contact data. We are a profitable B2B data platform used by 3,000 custom...