Full-time
Customer Support Representative with English
Posted by Conectys • Colombia, Colombia, Colombia
About the Role
Within your role, you will:
- Provide top-class customer service to resolve inquiries across all channels (phone, email, chat) to provide accurate information and resolve issues swiftly
- Communicating ways to put the customer at the heart of what we do and in doing so, improving their experience and satisfaction.
- Collaborate with the team on new projects, helping us refine our processes and strengthen our business continuity plans
- Assist with back-office duties and maintain customer service records
What will make you successful for the role:
- Proven Proficiency in English (both written & spoken)
- At least 6 months of experience in a customer-facing role
- Willingness to work in a 24/7 schedule with rotating shifts
- Experience working with KPI’s and targets
- Attention to detail and “willing-to-help” attitude
Ready to Apply?
Submit your application today and take the next step in your career journey with Conectys.
Apply Now