Customer Support Representative

Full-Time | Permanent | Work-from-Home
Position: Customer Support Representative (Healthcare Scheduler)

Overview

We're looking for a reliable, detail-oriented, and service-driven Healthcare Scheduler to join our remote team. In this role, you'll play a key part in ensuring smooth patient operations by managing appointments, coordinating with healthcare professionals, and maintaining efficient communication with patients.

Important: Strong English communication skills are essential. You must be able to converse clearly, confidently, and professionally with patients and medical staff to ensure seamless coordination and a positive experience.

What You'll Do

• Manage patient appointments — including bookings, confirmations, cancellations, and reschedules.
• Keep all schedules accurate, up to date, and free of conflicts.
• Coordinate effectively with doctors, nurses, and administrative staff to align schedules and priorities.