Full time

Customer Support Representative, OpenApply

Posted by Faria Education Group • Kraków, Lesser Poland Voivodeship, Poland

📍 Kraków, Lesser Poland Voivodeship 🕒 February 24, 2026

About the Role

We are looking for an energetic, persistent go-getter with at least 2 years prior customer support experience to join our team as a Customer Support Representative for OpenApply. In this role, you will be responsible for customer support operations in Poland as part of our customer support team. The right candidate will be a self-starter able to stay focused on their priorities while still working within a highly collaborative team, and willing to be creative and think outside the box while still aligning their work with broader team and company goals. They must be available to work during the Europe Time Zones.

Our service commitment to schools encompasses global 24-hour telephone and e-mail support Monday through Friday, occasional weekend coverage, online and onsite training, and hosting annual conferences for admissions professionals. You will have primary responsibility for supporting our OpenApply schools during the EMEA...

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