Customer Support Representative - Mexico

Position Title: Customer Support RepresentativeLocation: Remote | Company Location: Dallas, TX (USA)Work Hours: Central Time Zone - U.S.Reports To: Regional Operations Manager
About Us
Advanced Asset Management (AAM Living) delivers smart, data‐driven property and asset management solutions across Texas.
We specialize in maximizing occupancy, optimizing operations, improving turnover speed, and creating high‐quality resident experiences.
Our portfolio spans multifamily, affordable housing, build‐to‐rent, and community‐centric living environments where operational excellence drives financial performance.
We are modern, tech‐enabled, people‐centric, and driven by efficiency, transparency, and continuous improvement.
About the role
Advanced Asset Management is seeking a Bilingual Customer Support Representative to join our offshore Resident Services team.
The representative will be responsible for handling incoming calls, emails, and text messages from r...