About the Role
About Us:
RecruitGo is a leading Employer of Record (EOR) company specializing in bridging top talent in emerging markets with global clients. Our services enable businesses to hire, manage, and pay employees internationally with ease. We are committed to providing seamless and efficient solutions to our clients and fostering a dynamic and inclusive work environment for our team.
Position Overview
Provide frontline customer support as part of a 24/7 team, ensuring timely resolution of issues and accurate documentation within Salesforce and approved ticketing systems. Collaborate closely with internal teams to elevate and resolve complex cases. Maintain high standards for customer satisfaction, responsiveness, and communication across all interactions.
Responsibilities
- Respond to inbound calls, chats, and support tickets
- Provide basic troubleshooting and “how-to” assistance
- Escalate issues to U.S.-base...
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