Customer Support Representative

Job Title: Customer Support Representative (Female)

Industry: E-commerce Learning
Location: Johar Town Phase 2, Lahore (Onsite)
Working Days: Monday to Saturday
Shift Timings: 2:00 PM – 10:00 PM
Salary Range: PKR 45,000 – 65,000

Key Responsibilities

• Handle 50–70 daily interactions with international (US-based) clients via calls, emails, and chat
• Provide accurate information and resolve customer inquiries efficiently
• Conduct Zoom meetings with clients when required
• Maintain professional communication and strong customer relationships
• Follow up with clients to ensure satisfaction and issue resolution
• Update customer records and reports as required

Job Requirements

• Female candidates only
• Fresh graduates or candidates with some relevant experience
• Excellent English communication skills (spoken and written)
• Strong customer dealing and problem-solving abi...