Customer Support Representative

We're Hiring: Customer Support Agent
Red Vision Experts Pvt. Ltd. is a growing digital agency helping businesses succeed online through innovative digital solutions, including web design, SEO, digital marketing, PPC, content creation, and social media management. We're looking for a Customer Support Agent with strong communication skills to join our team for a stable, long-term role.
Location: DHA Phase 3, Lahore
Shift: US Timing — 7:00 PM to 4:00 AM (PST-aligned)
Salary: PKR 70,000 – 90,000 (based on experience)
Growth: Stable position with 20% annual increment
Responsibilities:
Handle customer inquiries via chat and email professionally
Provide clear, timely, and empathetic responses to clients
Troubleshoot and resolve customer issues efficiently
Escalate complex concerns to the relevant team when required
Maintain high standards of customer satisfaction and service quality
Collaborate with internal teams to ensure smooth issue resolution
Requir...