Full-time

Customer Support Representative

Posted by i2c Inc • Lahore, Punjab, Pakistan

📍 Lahore, Punjab 🕒 March 01, 2026

Apply for this Job Similar Jobs

About the Role

 
  Job Description 
 Handle customer concerns/complaints in a courteous and professional manner and within established guidelines and escalate as necessary.
 Demonstrate strong domain knowledge and communicate accurate information to the customers.
 Use ticketing system and other software to enter and maintain relevant data.
 Coordinate and follow up on customer inquiries with relevant stakeholders to timely close open tickets.
 Meet all performance metrics on regular basis.
 Maintain data confidentiality.
 Share reports on daily performance.
 
  We are looking for 
  Education:  Minimum Education: Graduation
  Experience:  Minimum 1 year call center experience.
 
  Skills 
 Excellent communication skills, both oral and written in English.
 Strong customer orientation.
 Good arithmetic and computing skills.<...
                

Job Details

Location Lahore, Punjab
Job Type Full-time
Category Computer Occupations
Posted March 01, 2026
Deadline April 10, 2026

Ready to Apply?

Submit your application today and take the next step in your career journey with i2c Inc.

Apply Now