Customer Support Representative

Job Description

Customer Support Representative
Location: Lahore (On-site)
Job Type: Full-time

We are looking for a highly motivated and customer-focused Customer Support Representative to join our growing team. This role is ideal for individuals with 1.5 to 2 years of experience in client services or customer success, especially in UK- and USA-based campaigns. However, freshers with excellent communication skills and a strong passion for customer service are also encouraged to apply.

As a Customer Relations Specialist, you will be the primary point of contact for our clients, responsible for delivering exceptional support, resolving issues efficiently, and ensuring a positive overall customer experience.

Key Responsibilities

• Respond to customer inquiries, concerns, and support requests via phone and email in a timely and professional manner
• Maintain comprehensive knowledge of our products and services, staying u...