Full-time

Customer Support Representative (Japanese)

Posted by Playrix • Dublin, County Dublin, Ireland

📍 Dublin, County Dublin 🕒 March 02, 2026

About the Role

Customer Support Representative (Japanese)

Playrix is the largest gaming company in Europe and is among the top 3 most successful mobile developers in the world. We have created such hit games as Gardenscapes, Fishdom, Manor Matters, Homescapes, Wildscapes, and Township, which have been downloaded more than 2 billion times. Over 100 million people play our games every month.


We are currently seeking a dynamic Customer Support Representative with proficient knowledge of Japanese. By joining us, you'll have the opportunity to assist and support the players of games enjoyed by millions of people worldwide.

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Tasks

  • Being a go-to expert who provides tech support for our free-to-play mobile games’ multiple platforms (manage player tickets with the help of support engineers)
  • Engaging with a global player base, offering technical advice and assistance
  • Identifying, prioritizing, and...
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