Customer Support Representative German & Eng Speaker (Full Time Remote Europe)
Posted by RetinAI Medical • Greece, Greece, Greece
About the Role
About Us
Ikerian AG (formerly RetinAI Medical) is a fast-growing medical device software company headquartered in Bern, Switzerland. Our mission is to enable the right decisions sooner in healthcare, through transformative AI & data management solutions for disease screening and monitoring. Join our diverse team of entrepreneurs, developers, researchers, and commercial experts who are collectively shaping the future of healthcare.
We are seeking a dedicated and knowledgeable, german-speaking Customer Support Representative to join our growing team. This role is crucial for maintaining high levels of customer satisfaction by providing prompt and effective support for our cloud-based medical image analysis platform.
Please provide us with English CV / Motivation letter!
Duties and Responsibilities:
- Ticket Management
- Monitor and manage the ticke...
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