Customer Support Representative
Posted by Vserve Ebusiness Solution Private Limited • Coimbatore, Tamil Nadu, India
About the Role
Job Role: Customer Support Representative (CSR)
Shift: Night Shift (6:00 PM to 3:00 AM / 06:30 pm to 03:30 am.
During daylight saving: 07:00 pm to 04:00 am / 07:30 pm to 04:30 am )
Location: Coimbatore, India (WFO)
Job Overview:
We are seeking a detail-oriented and motivated individual to join our team. The ideal candidate should possess a basic understanding of SAP transaction codes (T-Codes), proficiency in order management processes, and effective communication skills for vendor correspondence. This role will play a crucial part in ensuring seamless order processing, resolving past-due issues, and maintaining positive relationships with customers.
Responsibilities:
- Utilize SAP transaction codes to process orders accurately and efficiently.
- Enter and update customer orders in the SAP system via phone and email request...
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