Full-time

Customer Support Representative

Posted by Wave Mobile Money • Bouake, Vallée du Bandama District, Ivory Coast

📍 Bouake, Vallée du Bandama District 🕒 March 01, 2026

Apply for this Job Similar Jobs

About the Role

How you'll help us achieve it
We’re hiring a Customer Support Representative who is dynamic and excited about giving the best experience to customers. Based in Côte d'Ivoire, you’ll be a part of our growing global Customer Support team.

In this role, you'll:
Manage large amounts of incoming phone calls.

Identify and assess customer needs to achieve satisfaction.

Build sustainable relationships and trust with customers through open and interactive communication.

Provide accurate, valid, and complete information by using the right methods/tools.

Handle customer complaints, provide appropriate solutions and alternatives within reasonable time limits, and follow up to ensure resolution.

Keep records of customer interactions, process customer accounts, and file documents.

Follow communication procedures and guidelines.

Go the extra mile in engaging customers.
...

Job Details

Location Bouake, Vallée du Bandama District
Job Type Full-time
Category Information and Record Clerks
Posted March 01, 2026
Deadline April 10, 2026

Ready to Apply?

Submit your application today and take the next step in your career journey with Wave Mobile Money.

Apply Now