About the Role
International iGaming company launching and developing online casino products for LATAM markets.
The company operates in a distributed format and focuses on customer satisfaction, operational efficiency, and long-term growth.
About the Role
We are looking for a Customer Support Operator for the Argentina market who will assist players via live chat and email, resolve payment and technical issues, and maintain high-quality customer support.
The role requires strong communication skills, stress resistance, and readiness to work in shifts.
Key Responsibilities
- Support users via live chat and email
- Assist players with verification, deposits, withdrawals, and bonuses
- Resolve payment and technical issues
- Escalate complex cases to relevant departments
- Maintain high customer satisfaction
- Follow company policies and responsible gaming standards
Requirements
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