Job Description
Role: Customer Support Officer - BPO
Location: Pune/Mangalore
Who are we looking for?
Graduate freshers with good typing skillsAnalytical skills Technical Skills:
Operating the computer- IntermediateMS Office - IntermediateExcellent in Spoken and written English with effective Business email CommunicationBasic knowledge of InsuranceTyping Speed 30 WPM Process Skills:
Record interaction using client system with proper classificationRefer Knowledge base and perform task as per defined processFollow up and closure of interactions to ensure customer satisfactionPassionate about customer serviceComfortable with Rotational shifts, extended working hours and weekly offs Behavioral Skills:
Positive energyPositive att...