Full Time

Customer Support Officer - Digital

Posted by Coates Hire • Mascot, New South Wales, Australia

📍 Mascot, New South Wales 🕒 February 28, 2026

About the Role

The next step in your career starts here…

  • Hourly rate - $35.17

  • Permanent full-time position

  • Weekday and flexibility for weekend work if required.

  • Rostered shift times

  • Coates Digital Operations Centre is based at our head office in Mascot and is comprised of Digital Customer Support Officers.


    This position is focused on inbound customer enquiries via online channels, such as email and our website. Your day will include:

  • Providing customers with product and service information

  • Compiling quotes, upselling and cross-selling to convert opportunities into sales

  • Liaising with our branch network to source equipment for customers

  • Prior to servicing customers, you’ll receive comprehensive training to equip you to deliver a seamless experience for our customers.

    What you’ll get in return


    We provide our team with a wide range of perks and benefits, inclu...

    Ready to Apply?

    Submit your application today and take the next step in your career journey with Coates Hire.

    Apply Now