About the Role
About the company/role:
- Join a global company leading in industrial filtration solutions
- Seeking an experienced and ambitious Customer Support Officer to join a close knit team
- Permanent, fulltime opportunity
- Onsite
- Immediate start is ideal
Your duties, but not limited to:
- Act as the primary contact between customers and the company
- Handle customer enquiries and complaints with professionalism
- Oversee order processing and prepare accurate quotations
- Coordinate with internal teams and external providers for smooth service delivery
- Support daily operations of the Customer Service team
- Assist Sales Engineers with administrative tasks
- Manage communications, follow-ups, and ensure accuracy in orders, quotations, and complaints
- Liaise between customers and internal teams to improve service and identify sales opportunities
- Organ...
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