full time

Customer Support (German Speaker)

Posted by Confidential • Lisbon, Lisbon, Portugal

📍 Lisbon, Lisbon 🕒 February 28, 2026

About the Role

YouTube Partner Support (YT PPS) – Customer Support (German Speaker)

Location: Lisbon (LACS Santos), Portugal
Work Model: On-site
Start Dates: 2 February 2026 | 16 February 2026
Working Hours: Rotative shifts, Monday–Sunday (08:00 – 00:00)
Shuttle service provided for late shifts

Role Overview

Join a dynamic team supporting YouTube content creators and partners. You will assist users with platform-related questions and ensure a high-quality support experience.

Key Responsibilities

  • Support YouTube partners via phone, email, or chat

  • Resolve account, policy, and platform-related queries

  • Ensure customer satisfaction and quality standards

Requirements

  • Fluent German

  • English is a plus

  • With or without previo...

Ready to Apply?

Submit your application today and take the next step in your career journey with Confidential.

Apply Now